About the Positions
PGP Corporation is currently looking to fill two full-time, permanent positions for Senior Technical Writer. One position is with the Server Products group, the other is with the Client Products group. Although PGP Corporation is based in Palo Alto, California, location is flexible.
We are also looking for a short-term contractor, from now until close to the end of the year.
Job Description
The writer for either group will create and maintain documentation for the PGP product lines. “Documentation" may take the form of guides, online help, short “How do I…?” videos created using screen video capture software, or technical notes. As a senior level writer, this person is expert in the technical writing process and many industry-standard technologies and understands industry initiatives such as content management, single sourcing, XML, and so on. The candidate will obtain necessary information from available documents and subject matter experts as well as through direct testing of the software itself, and will develop product expertise over time. The Server Products Senior Writer will report to the Sr. Manager of Technical Education, and must have proven success working independently from a remote or home office.
Requirements Similar for Both Product Groups
- 5+ years experience as a technical writer developing end user or system administrator documentation for a technical audience
- In-depth knowledge of documentation and online help creation
- Experience developing and maintaining detailed documentation plans and schedules for assigned projects from work conception through review to delivery
- Outstanding writing and editing skills
- Visually oriented with the ability to communicate graphically via quick start cards or screen videos as elegantly as with prose
- Technically inquisitive nature with a fearless approach to technology
Commitment to maintaining subject matter expertise in functional area - Results-oriented: you get things done, and done well, and are focused on the details
- Strong ability to multi-task, prioritize, schedule, and meet deadlines
Other Desirable Requirements
- Experience with the AuthorIT content management system
- Experience with Camtasia or Captivate screen video capture software
- Experience with Flash and ActionScript
- Experience with the process of localizing documentation
- Experience with PGP and other security products
- Understanding of networking and network protocols; messaging and mail protocols
Educational Requirements
B.A./M.A. or Certificate in Technical Writing, Professional Writing, Computer Science, Engineering or equivalent experience
Contact Information
To apply for this position, please send your resume to careers@pgp.com.